How do I make an appointment with Apple Tech Support?
We’re open for you.
If you need help finding the right product or have a question on your order, chat online with a Specialist or call 1-800-MY-APPLE. For service and support, visit support.apple.com.
Can I make a Genius Bar reservation online?
If you want to get help from Genius Bars, you must make an appointment in advance since Apple stores are always busy. You can make an appointment online before you come in the store. Apple has of late changed genius bar appointments making the process of getting expert help in person frustrating and confusing.
Why can’t I book a Genius Bar appointment?
On an iOS device:
If it doesn’t just search for it. Tap on Genius Bar. Select the device you’re having problems with. Choose a time you’d like to make your appointment for and then tap Select Day & Time.
How do I make an appointment at the Genius Bar 2019?
2. Genius bar appointment via the web site
- Scroll down and click Get hardware help.
- Select the device or the service that you need help with.
- Select Repairs and Physical and then select your issue or select the “The topic is not listed” option.
- Select “Bring in for Repair”